TDTD197

Shift materials safely using manual handling methods

This unit involves the skills and knowledge required to shift loads using manual handling methods, including assessing the risks associated with relocating the load, planning the relocation process and carrying out the relocation in accordance with the plan.

TDTE397B

Participate in basic workplace communication

This unit involves the skills and knowledge required to participate effectively in basic workplace communication including communicating information about routine tasks, processes, events or skills, participating in group discussions to achieve appropriate work outcomes, and representing views of a group to others.

TDTE597B

Carry out basic workplace calculations

This unit involves the skills and knowledge required to carry out basic routine workplace calculations, including carrying out required mathematical operations, preparing basic estimates of mass, size and volume, and interpreting basic graphical representations of mathematical information. It includes calculations for routine industry-related tasks using manual and electronic processes. It specifically includes the skills and knowledge needed to estimate/calculate manual load shifting requirements.

TDTF197B

Follow OH &S. procedures

This unit involves the skills and knowledge required to follow and apply OHS procedures when carrying out work activities, including identifying and following workplace procedures for hazard identification and risk control, contributing to arrangements for the management of occupational health and safety, and completing occupational health and safety records.

TDTF297B

Conduct housekeeping activities

This unit involves the skills and knowledge required to conduct housekeeping activities in the workplace, including identifying required housekeeping requirements, procedures and resources for different areas of the workplace, monitoring and maintaining cleanliness and tidiness in the workplace, and completing assigned housekeeping tasks.

TDTG197B

Work effectively with others

This unit involves the basic skills and knowledge required to work effectively with others in a workplace including contributing to determination of appropriate work roles, contributing to the planning of activities, and working with others to complete the activities.

TDTL197B

Complete work orientation/induction procedures

This unit involves the skills and knowledge required to complete workplace orientation and induction procedures when commencing a new work role, including identifying major areas of the workplace in terms of functions, organisational structures and occupations, and organising and accepting responsibility for own workload. It also includes the application of ethical practices in work activities, receiving and acting constructively on personal feedback, participating in the identification and meeting of one's own learning needs, and planning and organising a personal daily routine.

TDTB197B

Check and assess operational capabilities of equipment

This unit involves the skills and knowledge required to check and assess the operational capabilities of equipment in accordance with workplace requirements, including inspecting equipment and work area, checking the operational capability of equipment and its safety devices, identifying and assessing the impact of faults on safety and work requirements, and recording and reporting the results of inspection and testing in accordance with workplace procedures and relevant regulatory requirements.

TDTK197B

Use infotechnology devices & computer applications in work

This unit involves the skills and knowledge required to use infotechnology devices and computer applications in the workplace including identifying computer equipment and systems, setting up and shutting down equipment for use, and inputting, retrieving and presenting files/data in accordance with work requirements.

TDTD1297B

Operate specialised load shifting equipment

This unit involves the skills and knowledge required to operate specialised load shifting equipment in accordance with workplace requirements and relevant regulatory requirements, including planning work for the current working conditions; using controls and equipment operating systems to manage movement of the unit and accessory operations; locating load and identifying load characteristics; moving materials and loads; monitoring and operating controls; and stopping, parking and securing equipment after operation.

TDTF1097B

Apply fatigue management strategies

This unit involves the skills and knowledge required to apply fatigue management strategies, including identifying and acting upon signs of fatigue and implementing appropriate strategies to minimise fatigue during work activities.

TDTGCSO01A

Create customer relationships

This unit involves the skills and knowledge required when meeting and greeting customers to create a positive impression and to establish rapport with the customer. The process is not expected to develop a long-term relationship (as part of the customer service competency). It will certainly apply to any initial customer encounter, which may be the only encounter in some settings (e.g. retail), or could be part of repeated encounters. Customers may be internal or external.

TDTH398B

Prioritise courier/delivery operations

This unit involves the skills and knowledge required to coordinate and prioritise courier/delivery operations including identifying work requirements, planning and preparing for work, undertaking work operations, adjusting to changing work priorities, and completing work activities to operational requirements.

TDTI297C

Apply customer service skills

This unit involves the skills and knowledge required to apply routine customer service skills to relevant workplace operations including dealing with customer inquiries, monitoring customer satisfaction and taking appropriate action to satisfy customer needs.

TDTD1097B

Operate a forklift

This unit involves the skills and knowledge required to operate a forklift, including checking forklift condition, driving the forklift to fulfil operational requirements, monitoring site conditions and monitoring and maintaining forklift performance.

TDTH197C

Interpret road maps & navigate predetermine routes

This unit involves the skills and knowledge required to interpret road maps and navigate routes as part of transport operations including identifying and determining the most appropriate route, and completing required route documentation in accordance with operational requirements.

TDTA1597B

Complete receival/despatch documentation

This unit involves the skills and knowledge required to complete receival/despatch documentation in accordance with regulatory and workplace requirements including analysing orders to identify work requirements to fill order, following workplace order documentation processes, and finalising documentation in accordance with workplace procedures and any relevant regulatory requirements.

TDTA1697B

Use inventory systems to organise stock control

This unit involves the skills and knowledge required to use inventory systems to organise stock control in accordance with workplace requirements including identifying inventory and stock control systems in use in the workplace, using re-order procedures to maintain stock levels organising cyclical stock counts, and reporting discrepancies or variances.

TDTD2798B

Prepare for transport of packaged dangerous goods

This unit involves the skills and knowledge required to prepare for the transport of packaged dangerous goods, including checking the packaged dangerous goods load, assessing vehicle suitability to transport the intended load, checking emergency procedures and equipment, evaluating documented route plan, and completing required assessment process.

TDTD2898B

Prepare for transport of dangerous goods in bulk

This unit involves the skills and knowledge required to prepare for the transport of bulk dangerous goods, including assessing suitability of transport mode for the intended load, checking the bulk dangerous goods load, checking emergency procedures and equipment, evaluating documented route plan, and completing required assessment process. The operator of the vehicle/wagon/mode of transport may be required to be licensed in accordance with the Road Transport Reform (Dangerous Goods) Regulations and/or other statutory requirements.

TDTE297B

Estimate/calc mass area & quantity dimensions

This unit involves the skills and knowledge required to estimate and calculate mass and area and quantify dimensions of loads as part of work functions in the transport, stevedoring, warehousing, and/or storage sectors. This includes estimating loads to be transported or placed in storage, identifying mass, area and volume limitations of available transport/storage systems and carrying out calculations required to organise load(s) to match identified transport/storage limitations.

TDTE497B

Prepare workplace documents

This unit involves the skills and knowledge required to prepare workplace documents and forms in accordance with workplace requirements and any applicable regulations/codes including planning and preparing a simple workplace document such as a letter or report, and gathering relevant information enabling the completion of a workplace form.

TDHLTFA2A

Apply advanced first aid

This unit deals with the provision of advanced First Aid response, life support, management of casualty(s), the incident and other First Aiders, until the arrival of medical or other assistance, and provision of support to other providers.

TDTD1197B

Conduct specialised forklift operations

This unit involves the skills and knowledge required to operate a forklift with specialised attachments or all-terrain equipment, including checking attachments and worksite for suitability, selecting the type of forklift and accessories for required load shifting tasks, and shifting load and completing work in accordance with operational requirements.

TDTG297B

Lead a work team or group

This unit involves the skills and knowledge required to lead a work team or group including participating in team/group planning, managing and developing team/group performance, participating in and facilitating the work team/group in its achievement of workplace tasks, and documenting and reviewing work team/group performance.